❓ Frequently Asked Questions
Is it possible to support CVBS Video door phones?
Yes! It can work with 1 AHD Call panel + 1 CVBS call panel + 1 AHD camera + 1 CVBS panel.
Do you have motion detection for the video intercom?
Yes! It is handled by software, so there is no need to connect an external PIR sensor. It supports motion detection from call panels or cameras.
How do I play music or movies on the indoor monitor?
Simply download the files on a computer, copy them to an SD card, insert the card into the monitor, and select play.
What is the Voice Message function?
When you are not home, if a visitor presses the call button, the panel will prompt them to leave a message after a set time (30s-120s), which you can check later.
How does the call transfer function work?
The system supports up to 6 indoor monitors. If someone answers a call but the visitor is looking for another person in a different room, the call can be transferred to that specific monitor.
What is the warranty period for this system?
We provide a comprehensive 24-month warranty on these products to ensure long-term reliability.