What is the difference between you and other suppliers?
A: We have a R&D team with more than 30 years experience. We understand customer needs and market trends, utilizing professional production and testing equipment. Every product undergoes strict quality control standards. We also have extensive experience cooperating with Fortune 500 companies.
What certifications do these products have?
A: The manufacturing process follows ISO9001, ISO14001, and OHSAS18001 standards. The products themselves have passed CE and FCC certifications to ensure international quality and safety compliance.
How long is the lead time for orders?
A: For normal standard products, the lead time is approximately 1 month. For customized products, the lead time is approximately 2 months.
What are the supported payment terms?
A: We support T/T payment, Western Union, and Ali payment. Please consult our support team for specific transaction details.
How long is the product warranty?
A: We provide a two-year warranty starting from the date the product is shipped from our port.
Is this device suitable for outdoor use?
A: Yes, the device features an IP54 protection level and is constructed with durable tempered glass, making it resistant to dust and water splashes suitable for building entry environments.