A: Our MOQ is one unit. We consistently offer personalized customization to meet diverse client requirements.
Q: What are the sample shipping methods and delivery times?
A: Shipping takes 5-10 days via express services like DHL, UPS, FEDEX, or other economic routes depending on the destination country.
Q: What is the lead time for samples and bulk orders?
A: Samples are ready within 3-5 days. The standard lead time for bulk orders (up to 5000 units) is 20-30 days. Orders exceeding 5000 units are negotiable.
Q: Do you offer OEM or ODM services?
A: Yes, we have a dedicated R&D department to handle OEM and ODM requests. Confidentiality is a fundamental standard for all such partnerships.
Q: What are your production capacities and quality controls?
A: We operate 6 production lines with a monthly capacity of approximately 30,000 units. Every product undergoes strict quality control standards through our R&D and QC teams.
Q: What are the accepted payment terms?
A: We accept T/T or L/C, typically with a 30% deposit and 70% balance due before shipment.
KBM Living
